Refund Policy

1. Refund and Cancellations:
If it becomes necessary for you to cancel your tour, you must notify Bike and Compass Tour LLP immediately in writing. Upon receipt by us of your written advice, cancellation will take effect. If cancellation takes place more than 50 days prior to departure the advance payment amount in full (50% of total itinerary cost) will be forfeited as it includes booking and operational charges. If cancellation takes place between 30 to 49 days days prior to tour departure, 50% of the tour price will be forfeited. If cancellation takes place between 15 to 29 days prior to tour departure date, 75% of the tour cost will be forfeited. If cancellation takes place between 0 to 14 days prior to departure, 100% of the tour cost will be forfeited.

2. Cancellation by Bike and Compass Tour LLP:
We will not cancel your booking unless:
a) We are forced to do so by circumstances beyond our control, such as war civil and political unrest, or force maneuver.
b) The minimum number of people (six) needed to operate the tour has not been reached. In the later case we will not cancel your tour fewer than 30 days prior to the date of departure. Under these circumstances we will offer you another tour or a full refund.

3. Alterations to itinerary:
You book your holiday on the understanding that you accept the itinerary as an outline that may change to accommodate local circumstances. Our tours go to hazardous areas, where unpredictable weather conditions, landslides and other disruptions may need to be accommodated. You must be prepared to be flexible and agree change arrangements where necessary. No refunds will be given for unused services.

4. Tour leader authority:
Signing this booking form signifies that while on the trip you agree and abide by the authority of the leader who represents Bike and Compass Tour LLP. If, in the opinion of the leader, your health or behavior on the tour is deemed to be detrimental to the safety, comfort or enjoyment of yourself or others, you may be excluded from part of or the entire trip. If excluded from the trip, Bike and Compass Tour LLP shall cease to have any responsibility for you and no refund will be made.

5. Insurance:
It is mandatory that you be well-insured for the full duration of the tour. This must include personal injury, medical expenses, death, repatriation, helicopter or aircraft rescue, loss of luggage or equipment, cancellation or curtailments. You should also ensure that there are no exclusion clauses limiting protection for the type of activities included in your tour. Any claims concerning matters for which you are insured must be directed to your insurers.

Bike Street Boys is a Trademark of Bike and Compass Tour LLP.

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